Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
RJC WILD · Delivery information
Every order from our online shop includes standard delivery at no additional delivery charge. This page explains how orders are prepared, dispatched and delivered to your chosen address.
Standard UK delivery
The essentials
RJC WILD LTD. sells physical gifts, craft items and souvenirs through its online shop, including home décor, photo frames and keepsakes, and gifts and trinkets.
Standard delivery is free for orders accepted for delivery to UK addresses. The delivery charge for the standard delivery option is £0.00, with no minimum order value for that delivery option.
The applicable delivery option and destination details will be shown during checkout before you submit your order.
Our usual order and delivery timetable is set out below. Working days are Monday to Friday, excluding public and bank holidays in England.
Once payment has been confirmed, your order details are recorded and the order can move into processing.
We prepare the purchased items for dispatch. Orders are normally processed on working days. Orders placed on weekends or public holidays begin processing on the next working day.
After dispatch, standard delivery is normally expected within 2–5 working days. The overall usual estimate is approximately 3–7 working days from order confirmation.
RJC WILD LTD. offers free standard delivery to UK delivery addresses accepted by the online checkout. Available destinations are determined by the delivery options displayed when you enter your address.
Please check that your full address and postcode are correct before submitting your order. If your address cannot be accepted by the checkout, please contact us before placing the order.
This policy does not promise delivery to destinations that are not made available through the checkout.
The standard delivery charge for eligible UK orders is £0.00. There is no separate standard delivery fee added to the order at checkout.
The product prices and any other applicable charges will be displayed before you confirm and pay for your order. We will not add an undisclosed delivery charge after checkout.
Orders are normally prepared within 1–2 working days after payment confirmation.
Working days are Monday to Friday, excluding public and bank holidays in England. An order placed on a Saturday, Sunday or public holiday will normally begin processing on the next working day.
Processing time is separate from the delivery period. The delivery estimate begins after the order has been dispatched.
Standard delivery is normally expected within 2–5 working days after dispatch. Including the usual processing period, the overall estimated timeframe is approximately 3–7 working days from order confirmation.
These are usual estimates rather than guaranteed delivery dates. Public holidays, severe weather, transport disruption, remote delivery locations and other circumstances outside the normal delivery process may affect the time taken.
If a specific delivery date or period is expressly agreed with you in the order confirmation, that agreed arrangement will apply.
Order confirmation information is provided after successful checkout using the contact details supplied with your order.
Where dispatch notifications or tracking information are available for an order, the relevant information will be sent using the contact details provided. Tracking availability depends on the delivery arrangement used for that order.
Please check your email inbox, including your spam or junk folder, for order-related messages.
Customers are responsible for entering complete and accurate delivery information at checkout. This should include the recipient’s name, house or building number, street, town or city and postcode, together with any relevant address instructions.
If you identify an error after placing an order, contact us as soon as possible at hello@rjcwild.services or call +44 7879 696889.
We will check whether the details can still be amended. An address change may not be possible after dispatch.
If your order has not arrived within 7 working days after dispatch, please contact us with your order reference and delivery postcode.
We will review the order information and make reasonable enquiries into its delivery status. If the parcel cannot be located, we will discuss the appropriate next steps with you.
Where an order has not been delivered within an agreed delivery period, your statutory rights apply. If no delivery time or period has been agreed, the law generally requires delivery without undue delay and within 30 days after the contract is made.
Where the applicable legal conditions for ending the contract due to non-delivery are met, you may be entitled to cancel the order and receive a reimbursement of the relevant payments without undue delay.
Please contact us as soon as reasonably possible after discovering damage to an item.
To help us review the matter, please provide:
We will review the information and explain the available next steps in accordance with applicable consumer rights and our Returns & Refunds Policy.
The goods remain at RJC WILD LTD.’s risk until they come into the physical possession of you or a person you have identified to receive them, except where a different rule applies by law.
If a parcel is delayed, lost or damaged before it reaches the appropriate recipient, please contact us so that the matter can be reviewed.
If you need to amend or cancel an order, contact us as soon as possible. We will check whether the order has already been prepared or dispatched.
Online purchases may also be subject to statutory cancellation rights. For most goods purchased online, the usual cancellation period is 14 days from the day after you, or a person you nominate (other than the carrier), receives the goods. Certain legal exceptions apply.
Please refer to our Returns & Refunds Policy and Terms & Conditions for further information.
